Topic library

Administration

• Establishing an organisation

• Office logistics

• Sustainability

Communications

• Branding, identity and marketing

• Information technology and web capacity

• Listserves

• Marketing kit

• Networking with other organisations

• Newsletters

• Public engagement

• Special events

• Working with the media

Education

• Accreditation/designation

• Classroom training

• Conferences

• Online courses

• Professional development

• Web seminars/webinars

Governance

• Articles of incorporation

• Board

• Committees

• Constitution

• Legal structure

• Management

• Trustees

• Writing policies, procedures and protocols

Background information

• History of hospice care

Human resources

• Growing and expanding of the workforce

• Hiring

• Sample job descriptions

• Sample HR documents

Membership

• Dues

• Establishing an organisation logistics

• Global relationships

• Membership types

• Office

• Sample applications

• Sustainability

Hospice and palliative care organisations

• African Palliative Care Association

• Asociaciòn Latinoamericana de Cuidados Paliativos

• Asia Pacific Hospice Palliative Care Network

• Canadian Hospice Palliative Care Association

• European Association for Palliative Care

• FHSSA (formerly Foundation for Hospices in Sub-Saharan Africa)

• Help the Hospices

• Hospice Palliative Care Association of South Africa

• International Association for Hospice and Palliative Care

• National Hospice and Palliative Care Organization

• National Hospice Foundation

• Palliative Care Australia

Public policy

• Access to pain medications

• Advocacy

• Creation of policy papers

• Grassroots

• Public policy

• Stakeholder engagement

Resources and fund development

• Corporate partnerships

• Foundations

• Fundraising

• Generating revenue through product sales

• Government support

• Grants

• Recognising and rewarding excellence

• Revenue from educational activities

• Web seminars/webinars

Strategic planning

• Goals

• Mission statement

• Needs assessment

• Objectives

• Problem solving

• Strategic planning/SWOT analysis

• Values

• Vision

• Work plan

Volunteers

• Managing volunteers

• Recruiting volunteers

• Retaining volunteers

• Rewarding volunteers

• Transitioning from volunteers to paid staff

• Volunteer/staff relationships